Privacy Policy

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Privacy Policy

Privacy Policy (English)

Last updated: 8 August 2025

1. Who We Are

Smart Homes Real Estate Solutions W.L.L. (“Company”, “we”, “us”) operates the website homefinderbh.com and related mobile services (collectively, the “Service”).
Registered address: Office 101, Al Shuraffa Tower 2, Building 741, Seef District, Manama, Kingdom of Bahrain.
Commercial Registration No. 152732-1.

2. Scope

This policy explains how we collect, use, disclose, store and protect Personal Data in accordance with Bahrain Personal Data Protection Law (PDPL—Law 30/2018) and, where applicable, the EU GDPR.

3. Data We Collect

Category Examples Legal basis (PDPL Art. 4)
Account & contact name, email, mobile, nationality, CPR/CR (for brokers) Consent / Contract
Listing content property photos, GPS pin, asking price, tenancy terms Contract / Legitimate interest
Usage & device IP, browser, OS, cookies, analytics IDs Legitimate interest
Communication data messages, WhatsApp click-to-chat meta-data Contract
Payment & billing invoice details, payment reference (no card data stored) Legal obligation / Contract

4. How We Use Your Data

  1. Publish and manage property listings.

  2. Match buyers/tenants with brokers, developers or owners.

  3. Provide real-time market analytics (aggregated, anonymised).

  4. Process payments for premium services.

  5. Detect fraud and secure the platform.

  6. Send service notices, saved-search alerts or marketing (opt out any time).

5. Disclosure & International Transfer

  • Data you share with a listing owner or authorised broker becomes subject to that party’s own privacy practices.

  • We use third-party processors in the EU and USA (cloud hosting, analytics, email, payment gateways). Standard contractual clauses and equivalent safeguards protect international transfers (PDPL Art. 12).

  • We may disclose data to governmental or regulatory authorities when legally required.

6. Retention

  • Account & listing data: while your account is active plus 5 years.

  • Usage logs: 12 months, unless needed for security.

  • Tax records & invoices: 10 years (MoICT & VAT compliance).

7. Your Rights

You may access, rectify, erase, object, or withdraw consent by emailing privacy@homefinderbh.com or using the in-dashboard “Data Request” form. Identity verification is required.

8. Security

TLS 1.3 encryption, server-side encryption at rest, WAF, RBAC, annual penetration tests. No internet transmission is 100 % secure.

9. Cookies

Functional cookies, Google Analytics 4, and advertising pixels. Manage choices via our cookie banner or browser settings.

10. Children

Service not directed to children under 13; we do not knowingly process their data.

11. Changes

Material updates will appear on this page and, for registered users, via email.